The consulting and software company msg for banking and Liferay, provider of one of the leading open-source digital experience platforms (DXP), have entered into a strategic partnership. The aim of the cooperation is to support financial institutions in the digital transformation of their sales and customer interaction channels and to drive forward the development of modern, integrated platform solutions.

Focus on digital customer experiences

The demands on modern communication and service channels in the financial sector are constantly increasing. Customers expect personalised and seamless experiences across all touchpoints – from consulting to self-service. At the same time, there is growing pressure on institutions to make their platform landscapes more efficient, secure and future-proof. Through this partnership, msg for banking and Liferay are combining their expertise to provide banks and insurance companies with comprehensive support in developing customer-focused digital strategies. The aim is to create innovative solutions that meet regulatory requirements while generating added value for customers, employees and partners.

msg for banking and Liferay are contributing their respective areas of expertise to the cooperation:

• msg for banking has in-depth technical and technological expertise in the financial sector. The company supports institutions in the design, implementation and integration of digital platform solutions – from individual strategy development to the implementation of complex system landscapes.
• Liferay offers a powerful, modular platform for orchestrating digital customer experiences with Liferay Experience Cloud and Liferay DXP – flexible for use in cloud, on-premises or hybrid environments. The company brings many years of experience from international digital projects in various industries, particularly in the regulated financial environment. In 2025, Liferay was positioned in the Gartner Magic Quadrant for Digital Experience Platforms (DXPs) for the 15th consecutive time.

Future-proof digital strategies for the financial sector.

Thomas Plechinger (Head of Department, msg for banking), Robert Müthing (Sales Lead BFSI EMEA North, Liferay), Óscar González (General Manager EMEA North, Liferay), Andreas Stollenwerk (Head of CX Strategy & Transformation, msg for banking), Torsten Lemke (DXP Lead, msg for banking), Emanuel Di Matteo (VP Global Sales, Liferay) (from left to right)

‘We are very much looking forward to working together. Together, we are uniquely positioned to provide comprehensive and competent support to financial institutions in developing customer-focused digital strategies,’ comments Christian Schmitz, Business Unit Manager at msg for banking, on the cooperation.

This partnership creates a strong offering for the digital transformation of financial institutions. They benefit from an integrated solution portfolio that combines technical and technological expertise and significantly accelerates the implementation of digital experience strategies.