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AI Factory

AI services for your bank: easy to connect, effective in reducing costs.

Others talk about it, we build EU-wide AI applications for banks

The successful technical implementation of AI initiatives requires expert knowledge, experience, and sophisticated infrastructure. Our consultants have established themselves as trusted advisors to many European banks in various projects. They work with the IT departments of leading banks to develop innovative AI solutions. Their goal is always to share knowledge within the company and generate real business value.

In addition to customized consulting mandates, msg for banking's range of services includes plug-and-play services for banks. These can be provided to financial institutions as a service in a short time in compliance with data protection regulations, giving them a decisive time advantage over their competitors. Among other things, the msg Group offers the security of an ISO27001-certified infrastructure environment.

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Discover how a tailored AI strategy can lead your financial institution into the future. Let our experts advise you and learn how you can use AI to develop innovative business models and ensure sustainable success.

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The human touch that WIBot brings to the otherwise rather anonymous-seeming institution is particularly noteworthy. It has the potential to alleviate customer uncertainties.

- Marcus Kindermann (Technical Editor-in-Chief), WIBank

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msg for banking ag is working with LBBW RefiPortal, Produkt Pfandbriefpooling to develop an AI service that uses OCR technology to digitize and structure real estate appraisals and land registry entries. Based on this, the documents are checked semantically and in terms of content, so that manual checking steps can be supported and reduced. msg for banking ag has proven to be an innovative and reliable partner for us, quickly analyzing and solving key problems.

- Victoria Fischbach-Haak (Pfandbrief Pooling Product, LBBW - RefiPortal), LBBW

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Next-best-offer models represent huge potential for sales at BKS Bank. Together with msg for banking ag, we were able to train these critical machine learning models and put them into production in record time. In addition to their technical expertise, we particularly benefited from msg's constructive cooperation and guidance in this project.

- Alessandro Zuliani (Sales Controlling), BKS Bank

Where GenAI really adds value – bank-specific applications, ready to go

Generative AI (GenAI) opens up new possibilities for banks to generate or evaluate customized content within seconds. Together with its customers, msg for banking ag has brought numerous GenAI applications into production—here is a practical excerpt.

AI in customer communication: Focus on core competencies in customer contact

All too often, customer advisors' time is taken up with administrative tasks. Artificial intelligence provides support with the preparation and follow-up of individualised meetings – in real time. This frees up time for bank employees to focus on what matters most: customer relationships.

The Digital Operational Resilience Act (DORA) will come into force in January 2025. However, many institutions are already stating that they will only be able to carry out the necessary contract reviews with regard to the outsourcing management required in Chapter V of the Act after DORA comes into force. msg DORA-KI automatically handles 80 percent of the review work, thereby significantly accelerating the necessary compliance processes.

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Real-time regulatory information with the RegQuest bot

Constantly changing regulatory requirements pose the challenge of losing track and overlooking relevant regulations. This chatbot, developed in cooperation with AWS, not only answers questions about all relevant banking laws, but also puts them into context with internal bank documents and issues.

We are banking experts with a high level of industry expertise and in-depth knowledge of artificial intelligence.

The AI applications we develop focus on:

  • ISO 27001 certification,
  • integration into existing systems via API
  • flexible development in-house or as a service,
  • bank-compliant cloud solutions.

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Artificial Intelligence (AI)

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Discover the future of banking: AI technologies are revolutionizing the industry. From personalized recommendations to fraud detection, learn how artificial intelligence is making financial services more secure, efficient, and customer-centric. Immerse yourself in the world of innovation and experience banking like never before.

About the collection

WIBank and VÖB

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WIBank's WIBot makes searching for subsidies much easier. Requests are processed faster and in a more targeted manner, positioning the bank as a pioneer in the field of subsidies.

About the success story

Our AI experts

Our specialised AI experts have the answers to your questions.

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Jens Heilmann

Business Unit

heads the Artificial Intelligence division at msg for banking and advises clients on process digitization and artificial intelligence in the financial sector.

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Fabian Forthmann

Manager

is an AI expert specializing in AI use cases, particularly the sustainable use of AI as a tool for solving tangible problems.

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Tim Körwers

Senior Manager

is responsible for the design and development of an AI product portfolio at msg for banking, manages AI and process management projects, and advises customers on AI-supported digitization of their processes.