Service & Support
Your satisfaction is our top priority
Do you need assistance or have questions about our software solutions? Our customer support team is happy to help. You can reach our support team in person from Monday to Friday from 9:00 a.m. to 5:00 p.m.
+49 (0)721 / 6674-1930 | customersupport-banking@msg.group
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Data & facts
Friendliness of contact persons
96%
Availability by telephone
93%
Response time to written enquiries
91%
Quality of response
93%
Time taken to resolve issues
92%
Overall satisfaction with solutions provided
94%